Please feel free to return any items purchased from The Busy Bunny^® or received as a gift. We ask that the items be returned within 14 days of receipt. We understand that gifts and orders outside the US may take longer. The policy below is a guideline; we can be less stringent enforcing this policy at our own discretion. If you wish to make a return, please call us toll free at 1-877-99BUNNY (1-877-992-8669; 650 652-5930 outside the US) or e-mail us at orders@busybunny.com.Food items that have been opened or used, or clothing items and earrings that have been washed and/or worn cannot be returned.

To make a return:

1. Contact us by either calling 1-877-99BUNNY (1-877-992-8669; 650 652-5930 outside the US) or by e-mailing us at orders@busybunny.com to obtain return instructions.
2. Repack the product(s) in the original packaging materials.
3. Ship item(s) to the address provided to you.
4. For your own protection, insure the package for the full value of the order. We recommend you use UPS, FedEx or the U.S. Postal Service.